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We are giving back – to our customers and the community – because we are so thankful for your business. Every active pool heating account is automatically entered into a weekly drawing for a $50 account credit. Automatic delivery customers get two entries! We’ll draw a winner every Friday between April 8 and May 29, 2021. We are also starting our Spring Propane for Good campaign, which will donate a portion of every propane purchase to a local charity. Propane must be ordered and delivered between April 8 and May 29, 2021!
Ready Your Pool for Propane Heating.
Call New England Propane to Schedule Pool Heater Service.
Call us in the spring after your pool has been opened and the water is circulating. This gives us ample time to schedule your service accordingly. We can then clean and service your pool heater to ensure that it is running at peak efficiency.
Before requesting service:
* If your tank runs out of propane, please remember that we cannot relight a pilot light on a pool heater unless it has been serviced that season.
Automatic deliveries will be made throughout the season and will typically average once a month, unless we find that you are using more or less than this frequency accommodates. Due to variations in the weather, temperature setting and personal use patterns, it is impossible for us to accurately determine your propane usage. We will generally try to fill your tank at the end of the season, ensuring an adequate supply of propane for your spring startup and helping to prevent underground tanks from “floating” out of the ground if there’s a high water table.
Please allow us to provide exceptional service by doing the following:
We recommend that you periodically check your propane tank level. Avoid the costs associated with run-outs, leak tests and emergency deliveries. Cylinders or tanks larger than 28 gallons have a gauge which measures and displays the percentage of propane remaining in the tank or cylinder. These gauges will typically have numbers on them, either from 5 to 80 or 5 to 95. If you notice that the gauge on your tank reads “40” or lower, please give our office a call.We are available 24 hours a day, 7 days a week for emergencies; however, if you request an emergency delivery outside of your normal delivery schedule, please be aware that there may be a charge for this service.
Our intelligent monitoring system senses when the level of propane in your tank has gone below a preset threshold and transmits this information electronically to our office, so that we can schedule a delivery before you run critically low. No more checking your tank’s percentage every day and no more run-outs! You can dive right in knowing the water is just right. Call or email us at firstname.lastname@example.org to get more information on remote monitoring.
At New England Propane, our prime concern is your safety. Propane has a remarkably strong safety record, due in part to the stringent codes and regulations developed by the propane industry and the National Fire Protection Association (NFPA). However, as is the case with handling any fuel, there are always some safety measures to follow. With that in mind, here are some safety tips courtesy of the NFPA:
Last but definitely not least, if you have any questions about propane or propane accessories, feel free to contact our specialists via phone or visit our products page. Our staff receives continual training in the latest safety techniques. We always follow or exceed industry safety standards during deliveries, service calls and installations. Plus, we perform a GASCheck™ safety audit on residential safety systems and propane distribution system inspections for our commercial clients.
Propane is less expensive, more comfortable, and more efficient than electric heat. Plus, propane is “off the grid” – when you have an electric pool heat pump plus multiple air conditioners on (plus whatever other electric appliances are running), it puts a strain on your equipment ... and ups your electric bills. Visit our propane page to discover all the “pros” of propane.
New England Propane is proud to feature propane heaters for pools of all sizes and types – in-ground or above-ground, from only a few feet in diameter to Olympic-size. Our experts are here to help you choose a heater that’s right for your pool and your budget.
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